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Voice termination

Outbound routing you can actually inspect

A-Z termination with quality tiers you choose per destination, route metrics published in the console, and no silent downgrades when our margin gets thin.

Overview

Pick the trade-off yourself, per destination

Every wholesale carrier runs least-cost routing. The difference is whether you can see what it decided and why.

NexDial offers tiered termination. For customer-facing calls where answer rate and audio quality decide the outcome, choose premium routes with direct interconnects and tight quality floors. For destinations where cost leads and the call is transactional, choose standard. You set the tier per destination, and you can change it whenever your priorities change.

Route selection is constrained by quality, not merely reported on afterwards. Each destination carries ASR, ACD and MOS thresholds; a route that falls below them is withdrawn from rotation automatically and re-tested before it returns. Because we hold diverse interconnects per destination, that withdrawal means another carrier rather than a fast-busy.

What we will not do is refile, re-originate or misrepresent jurisdiction to shave a rate. Those practices are prohibited on our own network, and they are the principal reason caller identity gets stripped in transit elsewhere.

  • Selectable tiers. Premium or standard per destination, switchable from the console.
  • Quality-gated selection. Cheaper routes are only used when they clear the destination quality floor.
  • Published route metrics. ASR, ACD and MOS per route, visible to you rather than on request.
  • Signed outbound. STIR/SHAKEN attestation based on verified number ownership.
  • No refiling. We never disguise jurisdiction or re-originate to lower a rate.
Network switching equipment with illuminated indicators in a dark facility
Voice termination

Voice Termination on the NexDial platform

Capabilities

What you get

01
Per-destination tiers
Choose the quality profile that suits each destination and change it without raising a ticket or renegotiating.
02
Live route telemetry
ASR, ACD, PDD and MOS per route and per destination, refreshed continuously in the console.
03
Automatic failover
Degrading routes leave rotation on their own, typically inside a minute, and are re-tested before returning.
04
STIR/SHAKEN signing
Attestation assigned from what we have actually verified about you and your calling numbers.
05
Fraud controls
Velocity limits, destination blocking, concurrency caps and spend thresholds enforced in real time.
06
API and webhooks
Programmatic rate lookups, CDR retrieval and balance alerts so billing reconciles itself.
Specification

Technical summary

SignallingSIP over UDP, TCP or TLS 1.2+
MediaRTP and SRTP, media release supported
CodecsG.711 µ-law, G.729, G.722, Opus, transcoding available
DTMFRFC 2833 / RFC 4733, SIP INFO, in-band
AuthenticationStatic IP authorisation or SIP digest
Route selectionLeast cost within per-destination ASR, ACD and MOS floors
Billing incrementSix-second increments after a six-second minimum on domestic traffic
Billing modelPrepaid balance with auto-recharge, or postpaid on approved credit
Questions

What customers ask

What is the actual difference between your tiers?

Premium routes are direct interconnects with tighter quality floors and stricter CLI handling — they cost more per minute and deliver higher answer rates with cleaner caller identity. Standard routes accept more intermediaries in exchange for a lower rate. Both are published with their real metrics; we do not label a wholesale path as premium.

How do I know a route has not been quietly downgraded?

Because the metrics are in your console, per route and per destination, updated continuously. If the route we selected for your traffic changes, the numbers move with it and you can see that happen. Rate and route changes also generate notices in the console rather than arriving as an invoice surprise.

Do you support international termination?

Yes, subject to scoping and to our Acceptable Use Policy. International destinations carry tighter default fraud controls — velocity limits, destination blocking and spend caps — because international revenue share fraud is the most common way a compromised PBX becomes a very large invoice.

What if every route to a destination is below threshold?

The traffic is held and we are alerted, rather than delivered badly and billed anyway. That is a deliberate choice: a call that completes with unusable audio is worse than one that did not complete, because you pay for it and your customer remembers it.

Can I send traffic from multiple switches?

Yes. Authorise several IPs on one trunk, or create separate trunks per switch or per customer if you want the CDRs and telemetry separated. Sub-accounts let you give each downstream customer its own credentials and reporting.

Route a test call before you commit anything

Get started through the contact form, load a small balance and send live traffic down a premium and a standard route side by side. Compare the telemetry yourself rather than taking our word for it.