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Where we reach, and what it honestly costs
Wholesale pricing is usually a PDF you have to ask for twice. Ours lives in the console, updates with notice, and says which tier you are actually buying.
Two tiers, described plainly
The difference is real and we will not pretend otherwise. Choose per destination based on what the call is worth to you.
| Attribute | Premium | Standard |
|---|---|---|
| Interconnect | Direct carrier routes | Direct plus vetted wholesale partners |
| Typical use | Customer-facing and revenue calls | Transactional and cost-led traffic |
| Caller ID handling | Strict CLI pass-through | Standard CLI pass-through |
| Quality floor | Tight ASR / ACD / MOS thresholds | Moderate thresholds |
| Relative cost | Higher per minute | Lower per minute |
| Route metrics published | Yes, in console | Yes, in console |
Live per-destination pricing is shown in the console before you commit, and rate changes are notified there. For a full rate sheet in CSV, ask sales@nexdial.net.
No invented line items
| Item | How it is charged |
|---|---|
| Domestic termination | Per minute, six-second increments after a six-second minimum |
| Local DID | Monthly per number, prorated from the day of purchase |
| DID inbound minutes | Per minute on the tier you selected |
| Toll-free inbound | Per minute plus a monthly number charge |
| SIP trunk | No separate charge — you pay for channels and usage |
| Porting in | No charge for standard ports; expedite fees quoted in advance |
| Call recording | Per minute stored, only if you enable it |
| Taxes and surcharges | USF, 911, regulatory recovery and applicable taxes, itemised separately |
On surcharges. Universal Service Fund contributions, 911 fees and regulatory recovery are genuine pass-through costs every US carrier incurs — anyone quoting a rate with none of them attached is either absorbing them into the per-minute price or will add them later. We itemise them so you can compare like with like.
What we refuse to do to a route
Most of the damage in wholesale voice is done by practices that make a rate sheet look better than the service behind it.
Get a rate sheet for your destinations
Send us your top destinations and monthly volumes and we will return per-destination pricing for both tiers, so you can see the trade-off in your own numbers.